The following terms and conditions apply to all students enrolled in private lessons with Making Music Academy Perth. By paying your invoice, you confirm that you have read and accepted these terms and conditions. Please don’t hesitate to contact us if you have any questions. Making Music Academy reserves the right to update these terms and conditions. Families will be notified of any changes that impact them. 

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Term Dates

Our lesson schedule generally follows the Western Australian Department of Education school term calendar. Term dates will be communicated by email before each term begins and can also be found on our website. Public holidays are observed.

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Lesson Availability and Invoices

• Lesson times are allocated based on availability within a teacher’s schedule. 

• Payment must be received before the term begins to secure your lesson time.

• If enrolling mid-term, a pro-rata invoice will be issued.

• Payment through the invoice system or card payments will incur processing fees.

• If paying directly into the business bank account, please do not include the processing fee.

For current enrolments:
Invoices for the upcoming term will be sent during the second-last week of the current term. Payment is due by the final teaching day of the term.
Lesson times will automatically roll over unless otherwise discussed. Failure to pay on time risks cancellation of your enrolment, and your lesson time may be offered to waitlisted students or new enquiries. 

If you require more time to make payment, please contact us to arrange a plan.

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Travel/Convenience Fees

• A travel/convenience fee of $8 will be charged in addition to the lesson fee.

• If a lesson is cancelled and rescheduled on the same day as a future lesson, the original travel fee is forfeited.​

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Lesson Cancellations

• Full-term and pro-rata enrolments include a set number of lessons which are invoiced accordingly.

• It is the student's responsibility to attend all scheduled lessons regularly, whether weekly or fortnightly.

• Less than 24 hours’ notice: The lesson is forfeited and not rescheduled.

• If more than 24 hours' notice is given for an absence, a rescheduled lesson may be offered within the same term, subject to teacher availability. In most cases, we are able to find a suitable time.

• If a make-up lesson cannot be arranged during the term, options may be available during the school holidays, depending on teacher availability.

• Please note that all make-up lessons must be completed before the start of the following term. Any lessons not made up by then will be forfeited.

• Failure to attend the arranged rescheduled lesson will result in forfeiture of both the lesson and the travel fee.

• If a student is a no-show for the lesson (meaning the teacher is at the premises for the scheduled lesson time but the student is not), the lesson is forfeited. 

Teacher Cancellations:

• If a teacher cancels a lesson, we will offer an alternative lesson time within the term, or a relief teacher may conduct the lesson. If no alternative can be arranged, a credit will be applied to the next term's invoice.

• If a student withdraws before the next term, a refund for missed lessons will be processed at the end of the current term.

Private Group Lessons:

• If one student is absent, the lesson continues for those attending.

• If all students are absent, the rescheduling policy above applies.

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Please note - a rescheduled lesson is still considered a scheduled lesson and is therefore subject to our standard cancellation and no-show policy. 

 

Withdrawing from Lessons

Students who withdraw from lessons after enrolment understand that any outstanding lesson and travel/convenience fees will be forfeited.

 

Communication

• All communication outside of lesson times must be directed through Making Music Academy’s official email or work phone number: makingmusicacademyperth@gmail.com, 0432 673 302 (for urgent matters). 

• Teachers do not have access to students’ personal contact information, and students/families are asked not to contact teachers directly via email, phone, social media, messaging apps, or any other platform. Exception: Direct communication with Natasha is permitted for students taking lessons with her.

 

Punctuality

• Students must be ready to commence lessons promptly at their scheduled time.

• If a student is late, the lesson will still conclude at the scheduled finish time.

• If a teacher is late, they will aim to extend the lesson to make up the time or arrange an alternative time.

• Lesson times must be strictly adhered to. Allocated lesson time includes setting up, writing up lesson notes, feedback/discussions with parents. 

• Students who need to end a lesson early for any reason (including illness) forfeit the remainder of that lesson time.

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Student Responsibilities

• For lessons held at a student’s home, sessions must be conducted in a communal area (not bedrooms or private spaces).

 

Teaching Materials

• In some cases, reimbursement may be required for materials purchased by Making Music Academy for student use. These requirements will be discussed and agreed upon before any charges are made.

 

Liability

Making Music Academy and its teachers are not responsible for any costs, claims, damages, losses, expenses, injuries, or liabilities incurred by any person while on site, whether at a student's residence or at a teaching venue.
 

 

Thank you for your understanding and support. We look forward to sharing your musical journey!